Athletic Club Manager
Athletic club managers oversee the day-to-day operations of fitness facilities and athletic clubs. The manager is responsible for setting staffing schedules and for the maintenance and upkeep of the equipment within the facility. He or she is usually responsible for hiring new staff, implementing training programs for new and existing staff, as well as developing and implementing safety protocols and procedures within the facility.
The athletic club manager works to get more clients into the athletic facility and to constantly expand the number of members. This may include developing marketing programs or networking within the community. The manager will also work with currently clients of the athletic club to implement new programs, classes and uses of the facility to meet the members' needs.
The athletic club manager should have basic business skills as well as understanding budgeting, finance and management principles. Often computer programs and business management software are used to manage the athletic club so the manager should have basic computer skills. The manager will also be required to work with equipment manufacturers and outside vendors to keep the facility up to date with regards to the actual equipment used in the club while staying within the allotted budget.
Common work activities include:
- Managing the staffing schedules of the athletic club and ensuring that trainers, receptionists and other personnel are present at all times the club is open.
- Maintaining existing equipment for safety purposes and contracting the replacement or repair of damaged equipment.
- Training new staff and ensuring they are using correct safety practices while working with clients on the various equipment within the club.
- Managing payroll, accounts payable, invoicing, income and budget decisions for the club.
- Handling customer complaints, resolving disputes and ensuring customer satisfaction and continued membership at the athletic club.
- Planning and implementing membership drives, advertising programs and increasing the number of members at the athletic club at all times.
- Networking within the community to increase the visibility of the club and to increase potential new markets.
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