Secretarial Service Owner

As a secretarial service owner the responsibility of the day-to-day operation of the business is the largest part of the job. This means handling the accounts, managing and scheduling office staff, hiring, training and firing of secretarial staff for the roster, handling customer complaints or problems as well as overseeing the marketing and advertising for the service. Constant networking and meeting with potential customers in the area as well as possibly expanding to other markets is a key responsibility of the owner.

A secretarial service provides temporary or permanent secretarial staff to business on an emergency or on-call basis. This requires the secretarial service owner to have a selection of secretarial staff with various areas of expertise to fill in on client requests. Since qualified staff may be hired by the company they are temporarily filling in for there is always a need for the owner to be working to increasing and maintaining levels of available staff. Some secretarial services offer typing, transcription, phone services or other services from a central locations. Small businesses or agencies that cannot afford an on-site secretary simply send in documents or transcription material to the service where it is typed and returned.

One of the best forms of advertising in the secretarial service market is by word of mouth. It is very important to the owner that all the temporary secretaries provided are of high quality and have an appropriate level of professionalism. Training, in-service and constant monitoring and evaluation of on-call staff is usually handled by the owner. Hiring of support staff including trainers, financial staff, including bookkeepers, accountants and tax preparers is the direct responsibility of the owner.

Common work activities include:

• Advertising secretarial services to new and existing businesses in the community and into new markets and areas.
• Hiring, training and firing of staff for both office personnel and secretarial on-call staff.
• Monitoring and evaluating the performance of employees through satisfaction surveys and follow-ups with businesses.
• Managing the operation of the secretarial service on a daily basis.
• Paying bills, invoicing clients and collecting for secretarial services provided.
• Handling any customer complaints or difficulties with secretarial staff or company service.

Programs related to Secretarial Service Owner careers

Top Online College Degree Programs to Get the Job You Want

	Kaplan University - Associate's, Bachelor's, & Master's Degrees. Kaplan University has a wide range of programs available for individuals who want to make a career change or improve their job prospects. As a leader in online education, Kaplan delivers innovative, relevant, and convenient education.
	Ashford University - Associate's, Bachelor's, & Master's Degrees. Ashford University aims to make education accessible and affordable for every kind of student. Students can enhance their career opportunities without sacrificing commitments to work, family, or the military.
	American InterContinental University Online - Associate's, Bachelor's, & Master's Degrees. AIU is a career-oriented education that prepares students to take on today's fastest-growing jobs. With students all over the world, AIU is able to cater to the individual needs and career goals of every type of student.
	Everest University - Associate's, Bachelor's, & Master's Degrees. Everest University designs degree programs for today's fastest-growing job markets. For this reason, Everest graduates are well-trained and well-prepared to succeed in their respective fields.
	Liberty University - Associate's, Bachelor's, & Master's Degrees. Liberty University is an evangelical school that offers programs online and on campus. Individuals who want to change career fields or advance in their current field will be able to obtain their degree in a flexible and affordable manner at Liberty.
	Virginia College - Associate's, Bachelor's, & Master's Degrees. Virginia College offers career-focused courses in order to provide students with the skills and knowledge needed to succeed in their career of interest. They offer up-to-date curriculum in order to keep students up to par with industry standards.
	Grand Canyon University - Bachelor's, & Master's Degrees. As a well-known online university, Grand Canyon University stands by its respectable reputation as one of the best colleges to attend online. They offer numerous programs with flexible courses in order to allow students to obtain an advanced degree without sacrificing their current responsibilities.
	Saint Leo University - Associate's, Bachelor's, & Master's Degrees. As a regionally accredited online university, Saint Leo University stands as an innovative leader in online adult education through their high quality programs. They offer programs anywhere from Business Administration to Psychology, and much more.
	Colorado Technical University - Colorado Technical University - Associate's, Bachelor's, Master's & Doctoral Degrees. Colorado Technical University offers a wide variety of high quality programs that will prepare students for the competitive job market. Their affordable prices allow students with a budget to advance in their career.
	DeVry University - Associate's, Bachelor's, & Master's Degrees. DeVry University provides students with a practical, hands-on education from instructors who are accomplished in their respective field. DeVry has programs for students on campus and online so students can get their degree in an affordable, flexible way.
	Baker College Online - Associate's, Bachelor's & Master's Degrees. Baker College has been successful in placing students in fast-growing industries using their dynamic curriculum. An accredited university, Baker College offers affordable programs that allow almost everyone to be able to attend.