An employment and training counselor for the county works to assist unemployed individuals or those that want to change jobs or careers to find employment that suits their needs. The employment and training counselor usually works through the county workforce center or unemployment office and may counsel with clients individually or may prepare and present to groups and classes of adults seeking employment. These sessions involve discussing the aptitude required for different jobs, how to prepare a resume, how to complete a job interview and even how to dress and appear at an interview.
Employment and training counselors also work at developing strong relationships with businesses, organizations and community services. Often the employment and training counselor makes referrals to other social agencies that may be able to provide assistance to job seekers to help with deferring costs or providing services until they are able to find a job. Strong relationships with businesses also allow the training and employment counselor to clearly understand what community businesses need and better match employees to employers.
Training and employment counselors must be able to motivate people to explore various career options. He or she will also help perspective employees to identify their strengths and to capitalize on them in job interviews. An employment counselor should have a strong ability to relate to people of all cultures, socio-economic backgrounds, as well as ability levels. He or she should never impose their values on the clients, but should allow clients to make the best possible decisions for their future employment.
Common work activities include:
- Coordinating services across all agencies at a local, state or even federal level to keep all clients informed of all possible options.
- Preparing and presenting classes and groups on various aspects of employment training, resume development and interviewing.
- Meeting with local businesses to assess their needs and requirements for employees at various levels.
- Coordinating referrals to other social services agencies within the community that could help unemployed individuals.
- Working with local vocational colleges, schools and training centers to enroll clients to better prepare for careers.
- Recording all client visits, trainings and other services provided using the appropriate paperwork.