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Executive Certificate in Negotiation Online Degree from University of Notre Dame

Basic details about this degree program:

• Degree: Certificate
• Subject: Communication Studies
• School: University of Notre Dame
• Request more information about this program »

In today’s highly interactive, multicultural world, negotiation – the ability to interact with and influence others – has become more important and more complex than ever. The Executive Certificate in Negotiation is designed to help students master the art of negotiation online with the same experts who teach at Notre Dame’s top-ranked Mendoza College of Business. Professionals, from all levels and industries, will become more effective communicators and leaders by enhancing the interpersonal skills that are the crucial drivers of success.

This 24-week comprehensive professional development program uses a step-by-step approach, as each 8-week course builds on the last. Students are taken through the most critical subject areas negotiation. Courses include:

• Negotiation Essentials
• Advanced Negotiations
• Strategies for Conflict Management

Who Should Enroll?

The University of Notre Dame Mendoza College of Business Executive Certificate in Negotiation provides a progressive curriculum for individuals and organizations including:

• Professionals who wish to enhance their leadership skills
• Sales people and other professionals interested in developing more effective presentation strategies and improving overall outcomes
• Business leaders who wish to obtain high-level negotiation tools for increased job performance
• People who work directly with managing accounts, whether customers or suppliers
• Managers who oversee employees and/or budgets
• Project managers who coordinate tasks and solve problems
• Anyone who finds themselves needing to influence people and outcomes

WHAT WILL YOU LEARN??

Executive Certificate in Negotiation

This professional development series is designed to help professionals become highly productive communicators and leaders and enhance their organization’s competitiveness by focusing on the crucial interpersonal skills successful business leaders use. Each 8-week online certificate course prepares students to become an increasingly more sophisticated negotiator and more influential leader while providing valuable skills and credentials they can apply immediately.

The Executive Certificate in Negotiation is comprised of three 8-week courses, each containing up to 16 hours of streaming video presentation, independent exercises and mastery exams. It is open to anyone interested in gaining and improving their negotiation and leadership tools and skills. Students will:

• Gain an increased understanding of the role of interpersonal skills in influencing outcomes and achieving greater success
• Learn to work more effectively one-on-one, in groups and across cultures
• Tap into their own leadership competencies and learn to lead more effectively through both verbal and non-verbal communication
• Develop strategies to produce optimal outcomes while working with difficult people and difficult situations

After successful completion of the Executive Certificate in Negotiation, students will acquire new knowledge and enlightened perspectives and will learn how to implement negotiating strategies for increased personal and professional success.

Negotiation Essentials

Negotiation Essentials is the first eight-week online course in the Executive Certificate in Negotiation track. Executives note that the further a person advances in the organization, the more that interpersonal skills replace technical skills as a crucial driver for success. In this course, you will build a solid understanding of competitive interactions and develop the tactics, strategies and interpersonal skills necessary for success when competing over resources, direction, or ideas.

This course also gives you a chance to practice what you’ve learned by engaging in hands-on simulations; ultimately learning what processes fit your own individual personality and approach.

Key topics covered in this comprehensive 8-week course include:

• Negotiation Foundations: Myths, Misconceptions, and Pitfalls
• Effective Preparation: Covering Your Bases
• Claiming Value at the Table
• Risks Associated with “Fairness” in Negotiation, and how to Impact Perceptions of Fairness
• Dangers of “Win-Win” Approaches, and Tools for Truly Creating Value
• Key Traps and Barriers to Reaching Good Deals, and Mechanisms to Overcome

Advanced Negotiations

Advanced Negotiations builds aggressively upon the foundations presented in Negotiation Essentials. This course focuses on influencing and negotiating effectively in the face of complicated situations. You will learn how changes in the negotiation context, such as adding or removing players, impacts the negotiation process and learn optimal tactics and strategies for working one-on-one, in groups and at a distance. You will also explore communication strategies that will enable you to work more effectively with multiple groups and across cultures, addressing challenges ranging from simple gender differences to those that emerge when working globally.

Hands-on activities and opportunities for practice continue, with a continuous emphasis on making students more skilled and effective negotiators.

Key topics covered in this in-depth 8-week course include:

• Working and managing teams, especially when in competitive situations
• Improving influence skills, working one-on-one and in groups
• Impact of personality and culture on behaviors and strategies
• Verbal and Non-verbal processes for building relationships and communicating power
• Working effectively at a distance, whether using agents or media
• Ethics and deception, and how to plan for and address unethical behaviors

Strategies for Conflict Management

Strategies for Conflict Management is the third eight-week online course in the Executive Certificate in Negotiation track. This course focuses on the critical skills associated with handling difficult people and situations, highlighting the kinds of negotiation and influence processes that yield optimal outcomes and keep relationships intact. You will examine ways in which professionals mediate hotly contested disputes and learn ways to effectively manage disputes among colleagues or subordinates. This course will also help you to improve your own performance during confrontations and improve your approach to working before, during and after conflicts.

Hands-on opportunities for practice are provided that enable you to work to improve these critical skills.

Key topics covered in this in-depth 8-week course include:

• Avoid or Confront: Which path to choose?
• Core skills for handling difficult people and situations effectively
• Handling deadlines and ultimatums
• Options and implications associated with various conflict management strategies
• Understanding your own “default” strategies in conflict, with tips and traps
• Tools for reducing hostility and rescuing difficult situations
• Intervening as a manager in workplace conflicts via Mediation and Arbitration