Call Center Professional Certificate Online Degree from University of Phoenix Online
Basic details about this degree program:
- Degree: Certificate
- Subject: Telecommunications
- School: University of Phoenix Online
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The Call Canter Management Professional Certificate was developed in line with recommendations established by the Call Center Industry Advisory Council. The certificate is composed of six-courses, and is aimed at equipping undergraduates with the skills theyíll need to effectively manage a call center. Courses will help students learn how to supervise and lead employees, control operations and build better relationships with customers.
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